Shipping Policy
Last Updated: January 2025
Shipping Information
At Liquor Valley, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Free Express Shipping
We offer FREE Express Shipping on orders of $699 or more. This applies to eligible shipping addresses within the United States.
Shipping Methods
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: Next business day (available for select areas)
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or holidays, processing may take longer. You will receive a confirmation email with tracking information once your order ships.
Shipping Restrictions
Due to state and local regulations, we can only ship to certain states. Please verify that your state allows direct shipping of alcohol before placing an order. We reserve the right to cancel orders that cannot be legally shipped to the destination address.
Age Verification
All shipments require age verification upon delivery. A valid government-issued ID showing the recipient is 21 years or older must be presented. We cannot deliver to P.O. Boxes.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Shipping method selected
- Destination address
- Weight and dimensions of the order
Free shipping promotions apply to standard shipping only, unless otherwise stated.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at info@liquorvalley.com or call +1 (940) 603-4875. We will work with you to resolve the issue promptly.
Delivery Issues
If you experience any issues with delivery, including:
- Failed delivery attempts
- Incorrect address
- Package not received
Please contact us as soon as possible so we can assist you.
International Shipping
Currently, we only ship within the United States. International shipping is not available at this time.
Contact Us
For questions about shipping, please contact us:
- Email: info@liquorvalley.com
- Phone: +1 (940) 603-4875